As part of a pilot project, the Gerrit Rietveld Academie will have an Ombuds Officer for staff from 1 June 2023. An Ombuds Officer is an independent and impartial person with whom Gerrit Rietveld Academie-employees can informally and confidentially discuss a complaint or problem. 

The Ombuds Officer can investigate whether the academy behaved properly and carefully in a particular situation. The focus here is the correctness and fairness of (the application of) rules and procedures. The Ombuds Officer can advise, refer, mediate, investigate and adjudicate. In the first conversation with the employee, the Ombuds Officer will consider which route is possible and most appropriate. 

For the avoidance of doubt:

- for reports or complaints about undesirable behaviour where those involved cannot work things out together, an employee can contact the confidential advisors and, if necessary, the Complaints Committee for Undesirable Behaviour

- any employee with a permanent or temporary employment contract or an assignment contract can contact the Ombuds Officer. 


The Ombuds Officer's working method can be found in the Regulations of the Ombuds Officer (pdf)

You can make an appointment with the Ombuds Officer, via email and telephone (check the intranet)